The Greyhound Review- Busses for Days

June 08, 2023

Greyhound, a name that is synonymous with travel for movement, is a go-to bus service that has been and is used by thousands of commuters across the United States, Europe, South America, and beyond!

The bus service has captured the hearts and minds of millions of commuters worldwide who have used its services in the regions it serves. Reliable, comfortable, and on-time are adjectives that travelers tend to attach to the organization.

But all these years and thousands of bus trips later, does this reputation for reliability still hold up? We'll discover that in this Greyhound review, so get comfortable and make yourself cozy. It's time to explore the mobility phenomenon that is Greyhound.

 

Mobility for Everyone

The core message of Greyhound lies in its mission, mobility for everyone. The bus service styles itself as a platform for everyone. A service that everyman can use for all their travel purposes.

But mobility is just a part of their offering. The brand wants to push what it means to get a true 'bang for your buck' experience. When traveling with the platform, you can expect comfortable seats, personal entertainment options, and top-of-the-line services for relatively low prices.

The bus network that Greyhound has under its belt is equally as impressive as its affordable pricing and features. With routes that extend across the entirety of the U.S.A, Mexico, parts of Brazil, Europe, and beyond! The value of quality mobility at affordable prices remains unchanged no matter where the service operates.

If we look at the U.S. specifically, Greyhound operates over 1,700 Coach buses and various other vehicle types for different routes. Their average seating capacity is anywhere between 36-60 people. The busses also come equipped with-

  • ◾  Charging points
  • ◾  Personal entertainment systems
  • ◾  Leather reclining seats
  • ◾  Free Wi-Fi
  • ◾  More legroom
  • ◾  3-point safety belts
  • ◾  No middle seats
  • ◾  On-board restrooms

Convenience and comfort are the keys to a peaceful journey, and that, ladies and gentlemen, is what Greyhound is about.

 

On-Board Luggage Allowances

On-Board Luggage Allowances

If you’re wondering how many bags you can take on Greyhound, reviews say Greyhound's baggage policy is quite liberal for travelers, allowing commuters to travel worry-free. The rates for adding extra luggage are also quite reasonable. Their full luggage policy is as listed below-

Carry-on

  • ◾  One small bag can be taken on board for each adult and child.
  • ◾  The luggage must fit in the overhead compartment.

Checked Baggage

  • ◾  One piece of checked baggage is free for both adults and children.
  • ◾  An additional piece of checked baggage comes for 15$, exclusive to adults.
  • ◾  Baggage beyond two pieces will be charged at Greyhound Express rates.

Baggage Dimensions

  • ◾  Max. weight of checked baggage may be no more than 22.5 Kg or 50 pounds.
  • ◾  A charge of 15$ will be charged for any package that weighs more than the allowed limit.
  • ◾  Baggage must stay under 62 inches in height.
  • ◾  For baggage that exceeds 62 inches, a 15$ fee will have to be paid.

 

How to Book a Greyhound Bus

If you're convinced that Greyhound will be your partner of choice for your next grand odyssey, then you're at the right place. This is the part where we tell you how to book a seat with North America's most significant intercity bus service in just a few simple steps.

  • ◾  Step 1- When you open the Greyhound website, look towards the top left of the banner. Upon seeing the 'plan a trip' section click on the same.
  • ◾  Step 2- Once you've opened the section, select the route map option, and choose your departing and arriving location. To where you’ll be leaving from and where you’ll be arriving.
  • ◾  Step 3- Once you've hit search, a list of results will come up. You can select one option that suits your wallet and convenience the most.
  • ◾  Step 4- Once you’ve selected the desired option, pay through your preferred means of payment.

 

Greyhound Cancellation Policy

Plans change. Greyhound knows that. If you’re looking to cancel your tickets with the company, then you’re looking in the right direction.

The cancellation policy of the company is quite lenient, Greyhound the following cancellation policy applies-

  • ◾  If you've canceled 30 days before the trip date- A 100% refund is processed.
  • ◾  If you've canceled between 7 and 29 days before the trip- A 75% refund will be processed
  • ◾  If you've canceled between 1 and 6 days before the trip- A 50% refund is processed.
  • ◾  If you've canceled less than one day before the trip – A 25% refund is processed.

 

Track My Bus

Track My Bus

If you want to track your bus and see everything from your bus status, pickup time, drop-off time, etc., then you should use the 'track my bus’ feature.

With this feature, you can access your bus details and the route it will take. It's especially useful when you want to see any delays or want to know where your bus is currently.

If you’re wondering How I can contact Greyhound, you can do so by contacting their customer care as well. You can also ask them for the status of your bus by providing your bus details if the app is down.

 

The Public Speaks

In this Greyhound review, we want to establish whether the platform is still worth it in 2023. The best way to understand whether a platform is worth the hype is to quickly look at its reviews on the popular platform Trust Pilot. This platform offers real insights from verified customers on real trips.

The company has over 1,600 5-star reviews that represent its high customer reputation.

To give you a more accurate insight into what customers think, we've compiled below a list of the pros and cons of traveling with Greyhound.

 

The Pros and the Cons

No business is perfect. The same applies to Greyhound. It has unique strengths and weaknesses that make the business what it is. These are as follows-

 

PROS CONS
Reliability Incidents of accidental booking
Busses on time Delays in certain routes
Great features  
Affordability  
Clean and hygienic busses  

 

Worth The Hype

We started this Greyhound review to determine if the platform was worth the hype it has built. After a thorough look at the reviews, we're confident that this service is more than just worth the hype.

The bus service has expanded beyond local shores and offers its world-class services to an expansive territory that goes beyond just the Americas.

Customers have expressed great appreciation for the business citing great amenities, expansive routes, and so much more as positives that the company has. So, if you're planning a trip anywhere, we recommend using Greyhound, the best a traveler can get.